Privacy Policy

1. Information We Collect

When you submit a service request, request an estimate, or contact Davis Mechanical Plumbing & Heating LLC, we collect necessary contact and property information including:

• Full Name and Property Address in the Treasure Valley service region.
• Phone number and Email address for dispatch notification and appointment confirmation.
• Project descriptions, photo submissions, and technical requirements for mechanical systems.

2. How We Use Your Information

All customer information is utilized exclusively for genuine operational purposes:

• Dispatching licensed technicians to your residential or commercial property.
• Providing transparent, itemized written project quotes and invoices.
• Communicating emergency repair status and arrival timelines.
• Administering warranty documentation and preventative maintenance records.

3. Data Security & Storage

We implement industry-standard encryption protocols (SSL/TLS) for data in transit and secure database storage. We do not store raw credit card details on our web servers; all payment transactions are handled through certified Level 1 PCI-DSS compliant payment gateways.

4. Third-Party Disclosures

Davis Mechanical does not sell, license, or monetize customer data. Information is shared only with direct subcontractors or municipal building inspectors as strictly required for plumbing/mechanical permitting and code inspections.

5. Contact Our Privacy Officer

If you have any questions regarding our privacy practices or wish to review/delete your stored contact records, please contact us: